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Leading in Quality Management Support

Consultancy
Foodcare

Quality Management Support

Every quality department has a very extensive range of tasks. The quality department must guarantee, improve and maintain quality both in terms of documentation and on the work floor. This presents a number of challenges and can be very time-consuming. Precisely because the field of work of a quality assurance officer is so diverse and there is often a shortage of manpower and time, it can be useful to engage an external QA consultant. Normec Foodcare can provide this service with Quality Management Support. This brings more stability and space for the internal quality assurance officer.

Quality Management Support in brief

  • Establishing a QA annual plan based on your wishes and needs

  • Support that can be flexibly adapted to your changing needs

  • Immediate continuity and in-house expertise

  • You have a permanent point of contact but can rely on a full QA team of experts

  • You spread the investment over a full year

The advantages of an external consultant are numerous. They are familiar with current legislation and regulations, market developments and can contribute fresh ideas to ongoing issues. The consultant can also provide support with all kinds of practical tasks.

Tailor-made support

The quotation sets out the general outline of what is expected. A schedule is then agreed with the consultant so that both parties are clear about the expectations and the tasks to be performed. After each visit, a short report is reviewed and delivered. The nature of the support is tailored to the customer, both in terms of content and frequency.

Continuity of support

You always have a single point of contact for your file, but this person can be backed up by more than one consultant. Your file is always handled by the consultant with the most suitable profile for the assignment.

This also guarantees continuity of support and ensures that unannounced checks or audits are dealt with.

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FAQ

Frequently asked questions

A witness audit is an independent evaluation to assess whether a certification or inspection body correctly applies the relevant standard during audits or inspections.

It clarifies differences in how standards are interpreted, identifies bottlenecks in the audit process, and highlights areas for improvement.

The findings help standard owners and bodies to improve auditor training, strengthen the audit system, and — if needed — create and follow up on an improvement plan.