February 7, 2025
New customer portal
New lab portal for more efficient data management
Working efficiently and getting quick insight into analysis results is important within the food industry. Normec Foodcare introduces an updated customer portal that helps you easily view laboratory results, analyse trends and take action faster. With the customer portal, you save time, prevent errors and ensure that you are always in control of the safety and quality of your products.
The new portal provides a central place for all data. No more loose Excel lists or lost reports, but direct insight into the information you need. So you can make faster decisions and optimise quality within your organisation.
Efficiency and convenience: all data in one place
With the new customer portal, you have a clear overview of all laboratory results. Results are compared directly with your set limit values. Thanks to the handy traffic light system, you can see at a glance whether a result is within the standard:
Green: approved
Orange: warning
Red: limit values exceeded
So you no longer have to go through reports manually or make your own calculations. The portal automates this process and saves you valuable time. Moreover, you easily link follow-up actions and add comments. This also makes it easy for dynamic teams and part-timers to share information and take over tasks.
User-friendly and time-saving
We designed the customer portal to speed up the work process and relieve quality staff. Because the system automatically analyses reports and translates them into concrete insights, you and your team can focus on more important tasks. This not only helps prevent recalls, but also makes audits run more smoothly. All information is readily available, so you are always prepared.
Advanced data analysis and trend recognition
One of the biggest advantages of the new portal is the ability to analyse trends. With clear timeline charts, bar graphs or scatter diagrams, you get quick insight into patterns. This helps monitor food safety and identify risk periods.
For example, do you want to see if there is a peak in salmonella results in certain months? Or do you want to compare your rejection rates with previous years? With the customer portal, you can easily analyse your data and substantiate your decisions with clear graphs. This makes audits more efficient and shows that you are in control of your processes.
In addition, the portal offers:
Advanced search and filter options to quickly find analyses.
Document storage of at least two years.
The ability to adjust limits and set them specifically per customer or product.
Export options to Excel for further processing.
Do you also want to get started?
We have started onboarding customers. Are you already a customer and want to use the new customer portal right away? Or are you not yet a customer, but would like to discuss the possibilities? Then contact Thomas via the button below. He will be happy to help you!
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