Data protection
Privacy Policy
Table of contents
Data protection at a glance
General information and mandatory information
Privacy Policy Website
Audio and video conferences
Data protection for applicants
Data protection for customers
Still questions?
1. Data protection at a glance
1.1 General information
The following information provides a simple overview of what happens to your personal data. Personal data is any data that can be used to identify you personally.
1.2 Website Privacy Policy
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the "Information on the Responsible Party" section of this privacy policy.
How do we collect your data?
Your data is collected, on the one hand, when you provide it to us. This may, for example, be data you enter into a contact form. Other data is collected automatically or with your consent when you visit the website by our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to obtain information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time with effect for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
Analysis tools and third-party tools
When you visit this website, your browsing behavior may be statistically analyzed. This is primarily done using so-called analysis programs. Detailed information about these analysis programs can be found further down in this privacy policy.
1.3 Data protection for audio and video conferences
Detailed information on this can be found further down in the privacy policy.
1.4 Data protection for applicants
Detailed information on this can be found further down in the privacy policy.
1.5 Data protection for customers
Detailed information on this can be found further down in the privacy policy.
2. General information and mandatory information
2.1 Note on the responsible body
This privacy policy applies to data processing by:
Normec Certification Environmental Auditor GmbH Kapellenweg 8 48683 Ahaus Phone: +49 2561 44915-60 Email: datenschutz-zert@normecgroup.comand the branch in Berlin.
The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Do you have any questions about data protection? You can contact us at any time.
2.2 Data Protection Officer
We have appointed a data protection officer for our company:
Fyne Consulting GmbH Kaiserstraße 10b 49809 Lingen Telephone: +49 163 7766764 Email: info@fyne-consulting.com
2.3 Basics
The responsible party takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you visit this website or in customer-related processes or the application process, personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g., when communicating via email) may be subject to security gaps. Complete protection of data from access by third parties is not possible.
2.4 Storage period
Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies.
If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, deletion will occur once these reasons no longer apply.
2.5 Data transfer to the USA and other third countries
If we transfer personal data to service providers or group companies outside the European Economic Area (EEA), the transfer will only take place if the third country has been confirmed by the EU Commission to have an adequate level of data protection or if other appropriate data protection guarantees (e.g. binding internal company data protection regulations or EU standard contractual clauses) are in place.
We also use tools from companies based in the USA or other third countries that do not have secure data protection laws. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that a level of data protection comparable to that in the EU cannot be guaranteed in these countries. For example, US companies are obligated to disclose personal data to security authorities without you, as the data subject, being able to take legal action. It cannot therefore be ruled out that US authorities (e.g., intelligence agencies) may process, evaluate, and permanently store your data stored on US servers for surveillance purposes. We have no influence over these processing activities.
2.6 Rights of data subjects
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your previously granted consent at any time in accordance with Art. 7 (3) GDPR. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.
If you would like to revoke your consent, simply send an email to: datenschutz-zert@normecgroup.com.
Information, blocking, deletion
According to Art. 15 GDPR, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected from us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details.
Furthermore, pursuant to Art. 16 GDPR, you can immediately request the correction of inaccurate or incomplete personal data stored by us. Pursuant to Art. 17 GDPR, you can request the deletion of your personal data stored by us, unless processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest, or to assert, exercise, or defend legal claims.
Right to restriction of processing
Pursuant to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data. The right to restriction of processing exists in the following cases:
If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. You have the right to request that the processing of your personal data be restricted while we verify your claim.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you require it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deleted.
If you have lodged an objection pursuant to Art. 21 (1) GDPR, your interests must be weighed against ours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, this data may – with the exception of its storage – only be processed with your consent or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR, in particular in the Member State of their habitual residence, place of work, or place of the alleged violation. This right of complaint is without prejudice to other administrative or judicial remedies.
Right to data portability
Pursuant to Art. 20 GDPR, you have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.
Right to object to data collection in special cases and direct marketing
If data processing is based on Art. 6 (1) (e) or (f) GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims (objection pursuant to Art. 21 (1) GDPR).
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection pursuant to Art. 21 (2) GDPR).If you wish to exercise your right of objection, simply send an email to: datenschutz-zert@normecgroup.com .
2.7 Objection to advertising emails
The use of contact information published in accordance with the imprint obligation to send unsolicited advertising and information materials is hereby prohibited. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.
3. Data Protection Website
3.1 Hosting (external)
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access, and other data generated via a website.The hoster is used for the purpose of fulfilling our contract with our potential and existing customers (Art. 6 (1) (b) GDPR) and in the interest of ensuring the secure, fast, and efficient provision of our online services by a professional provider (Art. 6 (1) (f) GDPR). Our hoster will only process your data to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.We use the following hoster:
Exonet BV Exa 55 6902 KH Zevenaar Netherlands
Order processing
We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which guarantees that the provider will only process the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
3.2 SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the browser's address line changing from "http://" to "https://" and by the lock symbol in your browser's address bar. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
3.3 Data collection
Cookies
Our website uses so-called "cookies." Cookies are small text files that do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising. Cookies that are required to carry out electronic communication (necessary cookies) or to provide certain functions you have requested (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies for measuring the web audience) are stored on the basis of Art. 6 (1) (f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the cookies in question will be stored exclusively on the basis of this consent (Art. 6 (1) (a) GDPR); this consent can be revoked at any time.You can set your browser to inform you about the use of cookies and to only allow cookies in individual cases, to exclude cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. Deactivating cookies may limit the functionality of this website. If cookies are used by third-party companies or for analysis purposes, we will inform you separately within the framework of this privacy policy and, if necessary, request your consent.
Consent with Cookiebot
Our website uses Cookiebot's consent technology to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document this consent in compliance with data protection regulations. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter "Cookiebot").When you visit our website, a connection is established to Cookiebot's servers to obtain your consent and other declarations regarding cookie use. Cookiebot then stores a cookie in your browser to assign the consent you have given or revoked to you. The data collected in this way will be stored until you request deletion, delete the Cookiebot cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected.Cookiebot is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 (1) (c) GDPR.
Server log filesThe website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:
Browser type and version
operating system used
Referrer URL
Hostname of the accessing computer
Time of server request
IP address
This data will not be merged with other data sources. This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be collected.
Contact form
If you send us inquiries via the contact form, your information from the form, including the contact details you provided there, will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent.This data is processed on the basis of Art. 6 (1) (b) GDPR, provided your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR), if requested.The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular, retention periods—remain unaffected.
Inquiry by email, telephone or fax
If you contact us by email, phone, or fax, your inquiry, including all personal data (name, inquiry), will be stored and processed by us for the purpose of processing your request. We will not share this data without your consent.This data is processed on the basis of Art. 6 (1) (b) GDPR, provided your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR), if requested.The data you send to us via contact requests will remain with us until you request its deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular, statutory retention periods—remain unaffected.
3.4 Analysis tools and advertising
Google Tag Manager
We use Google Tag Manager, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. Google Tag Manager itself does not create user profiles, stores cookies, or perform independent analyses. It is used solely to manage and display the tools integrated through it. However, Google Tag Manager records your IP address, which may also be transmitted to Google's parent company in the United States.The use of Google Tag Manager is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on its website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR; consent can be revoked at any time.
Google Analytics
This website uses features of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.Google Analytics enables website operators to analyze the behavior of website visitors. This provides the website operator with various usage data, such as page views, length of stay, operating systems used, and user origin. Google may compile this data into a profile associated with the respective user or their device.Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there. The use of this analysis tool is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If corresponding consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR; consent can be revoked at any time.Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/ .IP anonymizationWe have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.Browser plug-inYou can prevent Google from collecting and processing your data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=deFor more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de
Demographic characteristics in Google Analytics
This website uses the "demographic characteristics" feature of Google Analytics to display suitable advertisements within the Google advertising network to website visitors. This enables reports to be created that contain information about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific individual. You can deactivate this function at any time via the ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics as described in the "Objection to data collection" section.Order processingWe have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.Storage periodUser- and event-level data stored by Google that is linked to cookies, user IDs (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) is anonymized or deleted after 50 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=de
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms into Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on user data available to Google (e.g., location data and interests) (audience targeting). We, as website operators, can evaluate this data quantitatively, for example, by analyzing which search terms led to the display of our advertisements and how many ads resulted in corresponding clicks.The use of Google Ads is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in marketing its services and products as effectively as possible.Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://policies.google.com/privacy/frameworks?hl=de and https://privacy.google.com/businesses/controllerterms/mccs/
Google Remarketing
This website uses Google Analytics Remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.Google Remarketing analyzes your user behavior on our website (e.g., clicking on certain products) to classify you into specific advertising target groups and then display suitable advertising messages when you visit other online offerings (remarketing or retargeting). Furthermore, the advertising target groups created with Google Remarketing can be linked to Google's cross-device features. This allows interest-based, personalized advertising messages tailored to you based on your previous usage and browsing behavior on one device (e.g., mobile phone) to also be displayed on another of your devices (e.g., tablet or PC).If you have a Google Account, you can opt out of personalized advertising at the following link: https://www.google.com/settings/ads/onweb/Google Remarketing is used on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in marketing its products as effectively as possible. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 (1) (a) GDPR; consent can be revoked at any time. Further information and the data protection provisions can be found in Google's privacy policy at: https://policies.google.com/technologies/ads?hl=deTarget group formation with customer matchingTo build target groups, we use, among other things, Google Remarketing's customer matching. This involves transferring certain customer data (e.g., email addresses) from our customer lists to Google. If the relevant customers are Google users and logged into their Google account, they will be shown relevant advertising messages within the Google network (e.g., on YouTube, Gmail, or in the search engine).
Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.With the help of Google Conversion Tracking, we and Google can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked and how often, and which products were viewed or purchased most frequently. This information is used to compile conversion statistics. We learn the total number of users who clicked on our ads and what actions they performed. We do not receive any information that could personally identify the user. Google itself uses cookies or similar recognition technologies for identification.Google Conversion Tracking is used on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If corresponding consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR; consent can be revoked at any time.
For more information about Google Conversion Tracking, please see Google's privacy policy: https://policies.google.com/privacy?hl=de
LinkedIn Insight Tag
This website uses the LinkedIn Insight Tag. This service is provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
Data processing by LinkedIn Insight Tag
With the help of the LinkedIn Insight Tag, we receive information about the visitors to our website. If a website visitor is registered with LinkedIn, we can, among other things, analyze the key professional data (e.g., career level, company size, country, location, industry, and job title) of our website visitors and thus better tailor our site to the respective target groups. Furthermore, we can use LinkedIn Insight Tags to measure whether visitors to our website make a purchase or take another action (conversion measurement). Conversion measurement can also be carried out across devices (e.g., from PC to tablet). LinkedIn Insight Tag also offers a retargeting function that allows us to show visitors to our website targeted advertising outside of the website. According to LinkedIn, this does not identify the advertising recipient.LinkedIn itself also collects so-called log files (URL, referrer URL, IP address, device and browser characteristics, and time of access). The IP addresses are shortened or (if used to reach LinkedIn members across devices) hashed (pseudonymized). The direct identifiers of LinkedIn members are deleted by LinkedIn after seven days. The remaining pseudonymized data is then deleted within 180 days.As website operators, we cannot assign the data collected by LinkedIn to specific individuals. LinkedIn will store the personal data collected from website visitors on its servers in the USA and use it for its own advertising purposes. Details can be found in LinkedIn's privacy policy at https://www.linkedin.com/legal/privacy-policy#choices-oblig .Legal basisLinkedIn Insight is used on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in effective advertising measures, including social media. If corresponding consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR; consent can be revoked at any time.Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs .
Objection to the use of LinkedIn Insight TagYou can object to the analysis of user behavior and targeted advertising by LinkedIn using the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out .
Furthermore, LinkedIn members can control the use of their personal data for advertising purposes in their account settings. To prevent LinkedIn from linking data collected on our website to your LinkedIn account, you must log out of your LinkedIn account before visiting our website.
3.5 Newsletter
Newsletter data
If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. No further data is collected or is collected only on a voluntary basis. We use newsletter service providers, which are described below, to process the newsletter.
MailChimp
This website uses the services of MailChimp to send newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.MailChimp is a service that, among other things, can be used to organize and analyze the distribution of newsletters. If you enter data for the purpose of subscribing to the newsletter (e.g., email address), this data will be stored on MailChimp's servers in the USA. With the help of MailChimp, we can analyze our newsletter campaigns.When you open an email sent with MailChimp, a file contained in the email (a so-called web beacon) connects to MailChimp's servers in the USA. This allows us to determine whether a newsletter message has been opened and, if applicable, which links have been clicked. Technical information is also recorded (e.g., time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to the interests of the recipients.If you do not want MailChimp to analyze your data, you must unsubscribe from the newsletter. We provide a link for this in every newsletter message.Data processing is based on your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation. The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected.Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://mailchimp.com/eu-us-data-transfer-statement/ and https://mailchimp.com/legal/data-processing-addendum/#Annex_C_-_Standard_Contractual_Clauses .After you unsubscribe from the newsletter distribution list, your email address may be stored on a blacklist by us or the newsletter service provider if this is necessary to prevent future mailings.The data from the blacklist will be used solely for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) (f) GDPR).Storage on the blacklist is not time-limited. You can object to storage if your interests outweigh our legitimate interests.For more information, please see MailChimp’s privacy policy at: https://mailchimp.com/legal/terms/ .Order processingWe have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which guarantees that the provider will only process the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
3.6 Plugins and tools
YouTubeThis website embeds videos from the YouTube website. The website is operated by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.When you visit one of our websites that integrates YouTube, a connection to YouTube's servers is established. The YouTube server is informed of which of our pages you have visited.Furthermore, YouTube may store various cookies on your device or use similar recognition technologies (e.g., device fingerprinting). This allows YouTube to receive information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud.If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.We use YouTube in the interest of providing an appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 (1) (a) GDPR; consent can be revoked at any time.Further information on how user data is handled can be found in YouTube’s privacy policy at: https://policies.google.com/privacy?hl=de .
4. Audio and video conferences
4.1 Data processing
We use online conferencing tools, among others, to communicate with our customers. The tool we use is listed below. If you communicate with us via video or audio conference over the internet, your personal data will be collected and processed by us and the provider of the respective conferencing tool.The conference tools collect all data you provide/use to use the tools (email address and/or your telephone number). Furthermore, the conference tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants, and other "context information" related to the communication process (metadata).Furthermore, the provider of the tool processes all technical data necessary to handle online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.If content is shared, uploaded, or otherwise made available within the tool, this content is also stored on the tool providers' servers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.Please note that we do not have full control over the data processing procedures of the tools used. Our options depend largely on the company policies of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the respective tools used, which we have listed below this text.
4.2 Purpose and legal basis
If you accept our invitation to an online meeting, your personal data will be processed based on your (implied) consent in accordance with Art. 6 (1) (a) GDPR. This also applies to the creation of notes and recordings, which we will transparently communicate to you before processing the relevant data.Furthermore, communication may be necessary to fulfill our contractual obligations. In this case, Art. 6 (1) (b) GDPR serves as the legal basis.We also have a legitimate interest in ensuring and conducting efficient meetings – including for economic reasons. The legal basis for our legitimate interest is Art. 6 (1) (f) GDPR.
4.3 Storage period
The data we collect directly via the video and conference tools will be deleted from our systems as soon as you request deletion, revoke your consent to storage, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.We have no influence on the storage period of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.
4.4 Conference tools used
We use Microsoft Teams, provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.For details on data processing, please see the Microsoft Teams privacy policy: https://privacy.microsoft.com/de-de/privacystatement .Order processingWe have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which guarantees that the provider will only process the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
5 Data protection for applicants
5.1 Data processing
We offer you the opportunity to apply to us (e.g., by email, post, or via an online application form). Below, we inform you about the scope, purpose, and use of your personal data collected during the application process. We assure you that the collection, processing, and use of your data will be carried out in compliance with applicable data protection laws and all other legal provisions, and that your data will be treated with the strictest confidentiality.
5.2 Scope and purpose of data collection
If you send us an application, we will process your associated personal data (e.g., contact and communication data, application documents, notes taken during job interviews, etc.) to the extent necessary to decide whether to establish an employment relationship. The legal basis for this is Section 26 of the Federal Data Protection Act (BDSG) under German law (initiation of an employment relationship), Article 6 (1) (b) GDPR (general contract initiation), and – if you have given your consent – Article 6 (1) (a) GDPR. Your consent can be revoked at any time.Your personal application data is collected and processed exclusively for the purpose of filling positions within our company. Your data will generally only be forwarded to the internal departments and specialist departments within our company responsible for the specific application process. Your personal application data will not be passed on to other companies without your prior, express consent. Your data will only be processed within the EU.If your application is successful, the data you submit will be stored in our data processing systems on the basis of Section 26 BDSG and Article 6 (1) (b) GDPR for the purpose of implementing the employment relationship.Your application data will not be used or shared with third parties for any other purpose. Your data will be processed exclusively within the EU.
5.3 Data retention period
If we are unable to make you a job offer, if you reject a job offer, or if you withdraw your application, we reserve the right to retain the data you have submitted for up to six months from the end of the application process (rejection or withdrawal of the application) on the basis of our legitimate interests (Art. 6 (1) (f) GDPR). The data will then be deleted and the physical application documents destroyed. This retention period serves primarily for evidential purposes in the event of a legal dispute. If it is apparent that the data will be required after the six-month period has expired (e.g. due to impending or pending legal proceedings), it will only be deleted when the purpose for further retention no longer applies. Longer retention may also occur if you have given your consent (Art. 6 (1) (a) GDPR) or if statutory retention periods prevent deletion.
5.4 Inclusion in the applicant pool
If we don't offer you a job, you may be included in our applicant pool. If you are accepted, all documents and information from your application will be transferred to the applicant pool so that we can contact you if suitable vacancies arise.Inclusion in the applicant pool is based solely on your express consent (Art. 6 (1) (a) GDPR). Providing your consent is voluntary and has no connection to the ongoing application process. The data subject may revoke their consent at any time. In this case, the data from the applicant pool will be irrevocably deleted unless there are legal reasons for retention. The data from the applicant pool will be irrevocably deleted no later than two years after consent is granted.
6. Data protection for customers
6.1 Data processing
We offer you the opportunity to apply to us (e.g., by email, post, or via an online application form). Below, we inform you about the scope, purpose, and use of your personal data collected during the application process. We assure you that the collection, processing, and use of your data will be carried out in compliance with applicable data protection laws and all other legal provisions, and that your data will be treated with the strictest confidentiality.
6.2 Scope and purpose of data collection
When you contact us, we collect the following information:
Title, first name, last name,
a valid email address,
Address,
Telephone number (landline and/or mobile)
Information necessary for the implementation of business relationships and contracts
This data is collected
to identify you as our business partner;
to be able to advise you appropriately;
to correspond with you;
for invoicing;
to process any liability claims that may arise and to assert any claims against you.
The data processing is carried out at your request and is necessary according to Art. 6 (1) (b) GDPR for the stated purposes for the appropriate processing of the business relationship and for the mutual fulfillment of obligations arising from the respective contractual relationship.
6.3 Data retention period
The personal data collected by us for this purpose will be stored until the end of the statutory retention period and then deleted, unless we are obliged to store the data for a longer period in accordance with Article 6 (1) (c) GDPR due to retention and documentation obligations under tax and commercial law (from the German Commercial Code, the German Criminal Code or the German Fiscal Code) or you have consented to longer storage in accordance with Article 6 (1) (a) GDPR.Furthermore, we refer to our overriding legitimate interest pursuant to Art. 6 (1) (f) GDPR, which consists in optimizing our processes and procedures through the use of CRM and ERP systems.
6.4 Transfer of data to third parties
Your personal data will not be transferred to third parties for purposes other than those listed below. Your data will be processed exclusively within the EU.To the extent necessary for the processing of contractual relationships with you pursuant to Art. 6 (1) (b) GDPR, your personal data will be disclosed to third parties. This includes, in particular, disclosure to DAkkS – Deutsche Akkreditierungsstelle GmbH, subcontractors or suppliers, and their representatives. The disclosed data may only be used by the third party for the stated purposes.