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Cargo Surveys and Claims Inspections

Inspection
Foodcare

Cargo surveys and claims inspections

Fruit and vegetables on the supermarket shelves have often travelled a long way. Poor conditions during transport can often result in a product that is not as fresh as it should be or is even unsellable. With our specialist knowledge, we can help your company prevent and minimise damage to fruit and vegetables.

Cargo Surveys and Claims Inspections at a glance

  • The report is ready within 2 to 12 hours

  • Central management of reports and documentation

  • Use of highly skilled fruit and vegetable specialists

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Global investigation of incidents

Unfortunately, incidents such as temperature problems or incorrect transport conditions occur on a regular basis. To limit damage, it is important to act quickly and appropriately in these situations. Our surveyors carry out these inspections and summarise their findings in a report, which is presented with detailed information and photographic material. The report meets all international standards. Our international network is extensive and our specialists will travel abroad on request.

Support in the settlement and prevention of claims

Is there any damage or loss of quality due to poor transport conditions or incorrect container settings? With our specialist knowledge of fruit and vegetables, we will assist your company with the further handling of a claim.

After receiving a notification of a claim, we work with the parties involved to investigate the damage. We collect all the documents relating to the shipment and take every measure to limit the damage. The nature and extent of the damage are assessed and the cause and consequences are investigated. If necessary, we will send a sample to our laboratory for further analysis.

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FAQ

Frequently asked questions

Cargo Surveys and Claim Inspections involve inspecting and monitoring fruit and vegetable shipments during transport to prevent and document damage or quality loss caused by incorrect transport conditions. Our specialists report incidents in line with international standards.

Fast reporting (2–12 hours), centralised documentation management, deployment of fresh produce specialists, worldwide coverage, and support in damage handling and prevention. This helps minimise losses and ensures the quality of your products.

After a damage report, our specialists inspect the shipment on site, gather all relevant documentation, determine the cause and extent of the damage, and compile a detailed report. If necessary, a sample is sent to the laboratory for further analysis.