Normec Abiolab Frequently Asked Questions

Yes, all our laboratories are COFRAC-accredited (testing section) in accordance with standard NF EN ISO/IEC 17025, which guarantees the technical competence and reliability of our results. This accreditation is official recognition of the quality of our analysis methods and our management system.

In addition, Normec Abiolab is approved by the Ministry of Health and the Ministry of Ecological Transition, authorising us to operate in sensitive areas such as water, air, food, and healthcare facilities.

We apply protocols that strictly comply with national and European regulations, in line with the requirements of health and environmental authorities. Our methods are regularly updated in line with changing standards and validated by our scientific experts.

Thanks to constant regulatory monitoring, we ensure that our services are always up to date and 100% compliant. Each analysis report is presented in a clear, traceable and usable format within a regulatory framework, whether for audits or internal or external controls.

Turnaround times depend on the type of analysis requested, the nature of the samples, and the location of the laboratory responsible. As a general rule, results are available within 2 to 5 business days for most standard analyses.

For urgent or specific services, faster turnaround times can be offered on request. Our teams are committed to meeting the deadlines we provide and keeping you informed at every stage, with the option of viewing the results via secure digital reports.

Normec Abiolab works with both professionals and individuals.

While our services are widely used in the healthcare, agri-food, environmental, and municipal sectors, we also assist individuals who are concerned about the sanitary quality of their everyday environment.

In particular, we carry out domestic water quality analyses (well water, borehole water, tap water, swimming pools), microbiological and chemical contaminant testing, Legionella analyses, and indoor air quality checks.

Each request receives the same scientific rigour and customised support, from sample collection through to results interpretation.

Normec Abiolab analyses a wide variety of samples related to the health, environment, and agri-food sectors.

We specialise in:

• Water: drinking water, hot water, well water, borehole water, process water, wastewater, swimming pool water, thermal water, hemodialysis water, etc.

• Air: indoor air, particle control, microbiological and chemical air analyses.

• Surfaces: surface sampling for hygiene control (hospital, food, industrial sectors, etc.).

• Food products: raw materials, finished products, prepared meals, rinsing water, etc.

All samples are processed according to strict protocols, using accredited methods and high-precision equipment, guaranteeing reliability, traceability, and regulatory compliance.

Yes, Normec Abiolab offers personalised support for analysing and interpreting results.

Our teams of experts are available to clearly explain the data obtained, help you assess deviations from regulatory thresholds, and determine corrective actions to consider, if necessary.

Whether for self-monitoring, auditing, or regulatory compliance, we are committed to providing you with results that are understandable, actionable, and tailored to your context, regardless of your industry.

Normec Abiolab has 12 laboratories spread across France and Switzerland, enabling us to respond quickly and efficiently in all regions in these countries.

Our geographical coverage means we are close to our customers in both urban and rural areas, enabling us to offer optimised turnaround times and localised, responsive monitoring.

To find the laboratory nearest you, please consult the map of our locations available on our website or contact us directly.

Yes, you can request a quote online quickly and free of charge using the form available on our website.

Simply specify your requirements (type of analysis, sector of activity, location, etc.), and our teams will get back to you as soon as possible with a tailor-made proposal.

We are also available by phone or email for any further questions or to help you choose the services best suited to your situation.

The shipment of samples depends on the type of analysis and the nature of the samples.

Two options are available:

• You can arrange the shipment yourself, following the storage and transport conditions specified by our teams (suitable containers, cold chain, delivery times, etc.).

• Or you can choose our on-site sampling service, provided by our qualified technicians, who guarantee collection in accordance with current standards.

In all cases, we provide you with precise operating procedures and remain available to assist you at every stage, from preparation to receipt of the samples at the laboratory.

Yes, at Normec Abiolab, we offer food hygiene training and audits to support professionals in the sector in implementing and monitoring their Health Control Plan (HCP). Our goal is to help you guarantee the safety and quality of your food production in accordance with current regulations.

In addition to these services, we have developed HYAPP, a connected hygiene app that simplifies daily HCP records and facilitates the implementation of self-checks according to the HACCP method. HYAPP is designed to optimise production control, reduce paper use, and ensure effective traceability. Compatible with Android and iOS devices, it can be adapted to all food industry structures. ​

To learn more about our training courses, audits, or the HYAPP app, please contact us or visit our website: https://hyapp.fr/