Efteling about Normec Audits & Inspections
Proactive food safety inspections at Efteling
Efteling is one of Europe's most popular theme parks, welcoming millions of visitors every year. With a wide range of catering options, from restaurants and kiosks to self-service points, food safety is a top priority. To offer guests a carefree and safe dining experience, Efteling works together with Normec Foodcare. Expert and thorough hygiene inspections at all catering locations guarantee food safety.
70 catering outlets, one goal: safety and quality
From restaurants and hotels to mobile ice cream carts and self-service stations for children, Efteling has around 70 different catering outlets. Hygiene is an absolute priority here: not only for food safety, but also to inspire confidence in visitors. Every day, thousands of meals must be prepared safely and hygienically, and an incident could harm both the health of guests and the park's reputation. This requires an inspection partner who recognizes risks, understands processes, and actively contributes ideas. “What I like is that Normec Foodcare knows us,” says Hanno Engwerda, quality advisor at Efteling. “We don't have to explain how our park works from scratch every time. That saves time and ensures efficiency.”
Constructive and proactive approach
Normec Foodcare carries out around 100 inspections at Efteling every year. These are based on a carefully coordinated schedule, which determines how often inspections are needed at each location. In addition to regular checks, inspectors also take samples and contact prints to monitor hygiene conditions. The inspections are carried out unannounced to get as realistic a picture as possible of daily practice.
Where some other service providers limit themselves to ticking off a checklist, Normec Foodcare distinguishes itself through its in-depth approach. If something deviates from the standard, the inspectors look for the underlying reason and assess whether adjustments are necessary. This helps Efteling to continuously improve and minimize risks. “Normec Foodcare's inspectors look beyond a standard checklist,” says Hanno. “They don't just assess whether something is right or wrong, they ask questions. This approach provides valuable insights and helps us to maintain a high level of performance.”
Hanno EngwerdaKwaliteitsadviseur Efteling
Normec Foodcare inspectors don't just assess whether something is right or wrong, they ask questions. This provides valuable insights and helps us to maintain our high level of performance.
Good & Green: a joint approach
Efteling uses the ‘Good & Green’ methodology, a strict standard of legal requirements whereby inspection results are shared with the NVWA.
This means that catering outlets are only rated ‘green’ if they score at least eight. “We want to show that we take food safety really seriously,” says Hanno Engwerda. “Thanks to the inspections carried out by Normec Foodcare and our own internal checks, we achieve an average score of 8.5 – and we are aiming even higher.”
Contributing to improvement
The collaboration between Efteling and Normec Foodcare is based on a shared vision of food safety: not checking for the sake of checking, but actually contributing to improvement. Normec Foodcare's inspectors place their findings in the right context, enabling Efteling to continuously optimize its processes. This partnership demonstrates how a constructive and proactive approach leads to a safe and trusted catering environment for visitors. This allows them to enjoy a carefree dining experience at Efteling.
Would you like to take food safety within your organization to the next level? Contact the specialists at Normec Foodcare today.
More about Normec Audits & Inspections
Normec Audits & Inspections
's-Hertogenbosch Pays-Bas