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FEBO about Normec Audits & Inspections

Ensuring hygiene at all FEBO locations

243 unannounced hygiene inspections per year, spread across 81 locations. Everything to guarantee hygiene at FEBO locations. For Ferry Stevens, Quality Manager at FEBO, hygiene is therefore an important part of the job. But holding up a mirror to the locations is also a valuable outcome of the inspections.

Three inspections per location per year

Every year, Normec Foodcare's hygiene auditors carry out three unannounced inspections at all 81 locations. Ferry: "We deliberately opt for three inspections per year. This way, we have a measurement of all elements throughout the year. Summer poses more risks because temperatures are higher.

In winter, it is less busy in the stores, and in between inspections, we also want to know whether all locations continue to meet the requirements and whether continuity is guaranteed. In addition, three inspections per year give locations the opportunity to improve themselves, if necessary, of course."

An inspection is a tool to help take the location to the next level.

Holding up a mirror

In addition to ensuring hygiene, holding up a mirror is an important reason for FEBO to conduct unannounced inspections. At the end of each inspection, Normec Foodcare's hygiene auditors talk to the owner/franchisee.

This meeting provides an opportunity to discuss the state of hygiene and identify any areas for improvement. “Fortunately, owners/franchisees don't see an inspection as a check, which is not what we want, but as an opportunity to see how things are going. An inspection is a tool to help raise the location to a higher level,” says Ferry.

Positive experiences

Normec Foodcare has been conducting inspections for FEBO for many years. Previously, this was done by Kroonenburg, but since the takeover, Normec Foodcare has been carrying out the hygiene inspections to everyone's satisfaction. Ferry: "Normec Foodcare is a professional and very committed party. What I like is that we have made agreements together about how we view the hygiene inspections and how Normec Foodcare views them. We really do it together."

Ensure food safety within your company

Want to know if your company is working in accordance with food safety regulations? Our experienced inspectors know exactly what to look for. They carry out hygiene inspections for every industry and are familiar with the laws and regulations and working in accordance with the applicable Hygiene Code.

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