Tragel on Normec FSS

Quality as a guiding principle

“From the beginning, communication was good. In the very first meetings, I immediately noticed we were dealing with a knowledgeable partner—and that made me happy. I always say: there’s purchasing, and then there’s purchasing. In other words, you can buy based on price, but then you often don’t get the quality you need. And when it comes to safety, there’s no room to cut corners. That’s why we base our supplier selection on quality—and that led us to you.”

Trust

“My team isn’t very large, so we needed a partner that could really take things off our hands. Your inspectors are both willing and able to work independently. We’ve now set things up in such a way that our facility manager doesn’t need to be present for every inspection at every location. Instead, an installer represents Tragel during the inspection and coordinates directly with your inspector. I’m informed of the outcome afterward. The inspection process really works on the basis of trust.”